Our Learner Voice

Our learners' experience is the ultimate benchmark to us of how we perform as a learning provider.

All our learners are asked to rate the various aspects of their experience with us as:

‘excellent’, ‘good’, ‘average’, ‘poor’ or ‘not applicable’.  

They are also asked to say how often they expect to use the knowledge and skills they've achieved in their work.

For our last cohorts on the Level 2 Certificate in Understanding the Safe Handling of Medicines (RQF) ...

94% of learners said they would use the knowledge and skills they learnt ‘everyday’ in their jobs

97% said their ‘overall support’ was ‘good’ or ‘excellent’

88% said the advice, information and guidance they received on the course was ‘good’ or ‘excellent’

95% said their assessors’ classroom delivery was ‘good’ or ‘excellent’

96% rated the course’s ability to meet their needs as ‘good’ or ‘excellent’

88% described the workbooks and materials they were provided with as ‘good’ or ‘excellent’ 

Learner Handbook


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